Certified Credit Union Financial Counselors (CCUFC)
Many TopLine employees have successfully completed Credit Union National Association’s (CUNA) Financial Counseling Certification Program (FiCEP).
This program enhances employees’ financial knowledge and skills to provide an elevated level of financial wellness, guidance and counseling to assist credit union members. Through the year-long certified program, credit union employees learn how to better council members on developing healthy financial habits, such as establishing a financial services relationship, developing a budget, importance of emergency savings, saving for retirement/401k contributions, tracking expenses, using credit wisely, paying down debt, understanding credit reports and scores, and the importance of planning for their futures. Employees who complete the course receive the Certified Credit Union Financial Counselors (CCUFC) designation. We remain committed to providing financial expertise, guidance and resources that meet our members’ individual needs to improve their financial wellness.
Alan S., SVP & Chief Lending Officer (CCUFC), Maple Grove Corporate
Alex W., Branch Manager (CCUFC), Como Park
Alexis O., Assistant Branch Manager (CCUFC), Plymouth
Amy J., Mortgage Processor and Closer (CCUFC), Maple Grove Corporate
Andrea D., Branch Manager (CCUFC), Brooklyn Park
Ann L., Collections Manager (CCUFC), Maple Grove Corporate
Barb C., Senior Mortgage Officer (CCUFC), Maple Grove Corporate
Ben M., Member Services Specialist (CCUFC), Brooklyn Park
Beverly T., Member Lending Specialist (CCUFC), Maple Grove Corporate
Bob M., AVP Lending (CCUFC), Maple Grove Corporate
Cameron N., Member Services Specialist (CCUFC), Plymouth
Carli O., Member Services Specialist (CCUFC), Bloomington
Chantal C., Loan Servicing Representative (CCUFC), Maple Grove Corporate
Choua X. Assistant Branch Manager (CCUFC), Bloomington
Cindy M., Training & Development Manager (CCUFC), Maple Grove Corporate
Clayton J., Mortgage Consultant (CCUFC), Maple Grove Corporate
Dan S., Member Services Specialist (CCUFC), Como Park
Dana B., Senior Residential Loan Processor (CCUFC), Maple Grove Corporate
Eric R. Business Lending Manager (CCUFC), Maple Grove Corporate
Joe M., Collections Coordinator (CCUFC), Maple Grove Corporate
Julie M., Branch Manager (CCUFC), Maple Grove – Arbor Lakes
Kari K., Member Services Specialist (CCUFC), Maple Grove – Arbor Lakes
Kristina F., Director of Loan Servicing (CCUFC), Maple Grove Corporate
Mandee S., Member Care Center Representative (CCUFC), Maple Grove Corporate
Marcus M., Indirect Lending Manager (CCUFC), Maple Grove Corporate
Pam D., Loan Service Representative (CCUFC), Maple Grove Corporate
Peter F. Member Business Lender (CCUFC), Maple Grove Corporate
Sara M., Member Care Center Manager (CCUFC), Maple Grove Corporate
Scott B., Assistant Branch Manager (CCUFC), Brooklyn Park
Shannon M., Senior Consumer Loan Officer (CCUFC), Maple Grove Corporate
Stephanie B., Member Lending Specialist (CCUFC), Maple Grove Corporate
Tiffany H., Member Services Specialist (CCUFC), Maple Grove – Arbor Lakes
Tom B., Member Service Specialist (CCUFC), Brooklyn Park
Troy C., Branch Manager (CCUFC), Plymouth
Valerie R., Branch Manager (CCUFC), Bloomington
Vinny B., Assistant Branch Manager (CCUFC), Maple Grove – Arbor Lakes