Certified Credit Union Financial Counselors (CCUFC)
Many TopLine employees have successfully completed Credit Union National Association’s (CUNA) Financial Counseling Certification Program (FiCEP).
This program enhances employees’ financial knowledge and skills to provide an elevated level of financial wellness, guidance and counseling to assist credit union members. Through the year-long certified program, credit union employees learn how to better council members on developing healthy financial habits, such as establishing a financial services relationship, developing a budget, importance of emergency savings, saving for retirement/401k contributions, tracking expenses, using credit wisely, paying down debt, understanding credit reports and scores, and the importance of planning for their futures. Employees who complete the course receive the Certified Credit Union Financial Counselors (CCUFC) designation. We remain committed to providing financial expertise, guidance and resources that meet our members’ individual needs to improve their financial wellness.
Alan S., SVP & Chief Lending Officer (CCUFC), Maple Grove
Alex W., Branch Manager (CCUFC), Como Park
Amy J., Mortgage Processor and Closer (CCUFC), Maple Grove
Andrea D., Branch Manager (CCUFC), Brooklyn Park
Ann L., Collections Manager (CCUFC), Maple Grove
Barb C., Senior Mortgage Officer (CCUFC), Maple Grove
Ben M., Member Services Specialist (CCUFC), Brooklyn Park
Beverly T., Member Lending Specialist (CCUFC), Maple Grove
Bob M., AVP Lending (CCUFC), Maple Grove
Cameron N., Member Services Specialist (CCUFC), Plymouth
Carli O., Member Services Specialist (CCUFC), Bloomington
Cindy M., Training & Development Manager (CCUFC), Maple Grove
Clayton J., Mortgage Consultant (CCUFC), Maple Grove
Dan S., Member Services Specialist (CCUFC), Como Park
Dana B., Senior Residential Loan Processor (CCUFC), Maple Grove
Joe M., Collections Coordinator (CCUFC), Maple Grove
Julie M., Branch Manager (CCUFC), Maple Grove
Kari K., Member Services Specialist (CCUFC), Maple Grove
Kent E., SVP Member Services & Branch Operations (CCUFC), Maple Grove
Kim W., Residential Loan Processor (CCUFC), Maple Grove
Kristina F., Director of Loan Servicing (CCUFC), Maple Grove
Mandee S., Member Care Center Representative (CCUFC), Maple Grove
Marcus M., Indirect Lending Manager (CCUFC), Maple Grove
Pam D., Loan Service Representative (CCUFC), Maple Grove
Peter F. Member Business Lender (CCUFC), Maple Grove
Sara M., Member Care Center Manager (CCUFC), Maple Grove
Scott B., Assistant Branch Manager (CCUFC), Brooklyn Park
Shannon M., Senior Consumer Loan Officer (CCUFC), Maple Grove
Stephanie B., Member Lending Specialist (CCUFC), Maple Grove
Theresa W., Member Lending Specialist (CCUFC), Maple Grove
Tiffany H., Member Services Specialist (CCUFC), Maple Grove
Troy C., Branch Manager (CCUFC), Plymouth
Vinny B., Assistant Branch Manager (CCUFC), Maple Grove