TopLine is here for you! We are essential!
A few weeks ago most of us likely never anticipated being in the middle of a pandemic, however here we are, and we are staying strong together to continually serve your financial needs.
Yesterday Governor Walz issued a “Stay At Home” order for all Minnesotans. This takes effect Friday, March 27, 2020 at 11:59pm through Friday, April 10, 2020 at 5:00pm. This action is intended to help slow the spread of the Coronavirus by limiting social interactions and allowing the state time to make key preparations for the pandemic.
TopLine is Here for You!
Your credit union, like all other financial services institutions, is classified as an essential service, which is critical in maintaining the nation’s infrastructure and has the special responsibility in these times to continue our operations to provide the services you need. And please know, your money is safe at TopLine. Your deposits are federally insured up to at least $250,000, and IRAs are insured for an additional $250,000 by the National Credit Union Administration (NCUA).
We are Open!
All TopLine Branch Drive-Thru’s are open to serve you during normal business hours. You will be able to make withdrawals and deposits, request cashier checks, opening additional accounts like checking, savings, certificates, money markets and credit cards and more.
- Monday – Friday: 8:30 a.m. – 6:00 p.m.
- Saturday: 9:00 a.m. – 1:00 p.m.
Our Member Care Center is open to help with your questions over the phone, via email or secure messaging in online/mobile banking. You can reach us at 763-391-9494 or Ask@TopLinecu.com Monday – Friday: 8:30 a.m. – 5:00 p.m.
Plus, you can always access your accounts 24/7, anytime and anywhere, using our free and convenient remote services.
- Online and Mobile Banking – check your balances, view transactions, make transfers and more.
- Sign-up for online access at https://my.toplinecu.com/Registration
- Mobile App with Mobile Deposit – deposit all your checks remotely.
- Download our app from the Google® Play Store or the Apple® App Store
- Online Bill Pay – make all your payments online.
- ATMS – access to over 82,000 nation-wide fee-free ATMs.
- Apply for a Loan – auto, personal, home loans and more.
- Automated Phone Banking – 763-391-9494
If you need some extra assistance, TopLine lobbies are open for pre-scheduled personalized appointments to meet face to face with TopLine loan representatives, mortgage consultants, investment representatives, insurance agents and/or for safe deposit box or notary services. Contact us at 763-391-9494 or Ask@TopLinecu.com (M-F 8:30 a.m. - 5:00 p.m.) to schedule your appointment.
If you have been financially impacted by this pandemic, please contact us. We have loan assistance programs available to help you get though these uncertain times.
We Will All Get Through This, Together and Stronger!
None of us are immune to the concerns and uneasiness that times like these bring. I want to reassure you that we have an exceptionally strong team that remains ready and eager to go above and beyond to support and serve you.
Our core values remain our foundation, People Helping People… and People Serving People.
We will all get through this, together and stronger.
If you have any questions, please contact us at 763-391-9494 or Ask@TopLinecu.com.
Sincerely,
Tom Smith
President & CEO
Minnesota Department of Commerce: Consumer Alert: Financial Institutions Labeled as Critical, Banks and Credit Unions will Remain Open
Minnesota Credit Union Network: Minnesota Credit Unions Remain Open to Serve